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Safety & Help Centre

Welcome to Hit Blue's Safety & Help Centre! Our aim is to assist you, our valued customers, providers and store operators to receive the best support in relation to the services that you receive or offer through the app. 

Safety is of utmost importance to us, to ensure you feel safe when using our app we have implemented the following: 

  • Emergency Contact feature: Send alerts to you friends or family in case of an emergency (you can upload up to 5 contacts) 
  • COVID safety checklists for the provider and consumer: Please note our checklists are general in nature, it is important that you adhere to your local government regulations
  • If you are unwell please postspone your booking to another day 
We are here to Help:
 
  • Visit our Frequently Asked Questions page for guidance
  • If you can't find an answer to your query on our FAQ page, please don't hesitate to contact us. 

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